Shipping policy
Last updated: March 17, 2026
At VelluraPetite, we are committed to delivering your order in a timely and reliable manner.
Processing Time
All orders are processed within 2–4 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped promptly.
Shipping Time
We currently ship within the United States only.
Estimated delivery times are:
-
3–5 business days for most orders
-
Some items may take up to 15 business days depending on the product and demand
Please note that delivery times are estimates and may vary.
Shipping Rates
We offer free shipping on all orders over $61.
Shipping rates for orders below this amount will be calculated at checkout.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Please note that in some cases, tracking updates may require the use of the shipping carrier’s website or app for the most accurate information.
Delays
While we strive to deliver your order on time, delays may occur due to factors beyond our control, including high order volume, holidays, weather conditions, or carrier-related issues.
We appreciate your patience and understanding.
Lost or Stolen Packages
VelluraPetite is not responsible for lost or stolen packages confirmed as delivered to the address provided at checkout.
If your package is marked as delivered but cannot be located, we recommend:
-
Checking with neighbors or household members
-
Contacting the shipping carrier directly
If you need further assistance, please contact us at support@vellurapetite.com, and we will do our best to help.
Incorrect Shipping Information
Please ensure all shipping details are correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.